How can I be sure you are using my support wisely?
At Mercy House we take pride in the fact that we use your donation dollars wisely and continue to keep our commitment to maximizing your contributions for the benefit of those in our community. This commitment means that 91 cents of your donated dollar goes directly to help the homeless and 5 cents goes towards administration, with 4 cents going to fund raising.

These functional expenses are reported each year by our independent auditors. The nationally known charity watchdog, “Charity Navigator”, reports that the national average of cents on the dollar which goes toward direct program expenses is 75 cents on the dollar.

For more information on how Mercy House spends our financial resources, please visit our profile at OC Nonprofit Central.

Are donations to Mercy House tax deductible?
Mercy House is recognized as tax-exempt under section 501(c)(3) of the Internal Revenue Code. 100% of your donation is tax-deductible. Our Federal Tax ID number or Employer Identification Number (EIN) is 33-0315864.
What is Mercy House’s tax identification number?
Our Federal Tax ID number or Employer Identification Number (EIN) is 33-0315864.
Will I get a receipt for my donation?
Yes. When you make your donation online, you will see a confirmation page and receive an email confirmation, either one of which may be used as an official receipt (sometimes you may have to check your Junk folder to retrieve the receipt). If you mail in your contribution, we will send you a confirmation letter which you can expect within 2-3 weeks of your contribution.
Can I designate my gift to a certain program?
Yes. While most Mercy House donors support our work through general support, you may also designate your gift to be used to support the work of a specific Mercy House program or service. Simply indicate which program when you mail in your donations or give online.

Additionally, Mercy House’s development team is available to work with you and your advisors to find a particular program or area that you are enthusiastic about. Contact Marissa Norys, Development Director, (714) 836-7188 x112 or marissan@mercyhouse.net.

Can I donate in honor or memory of someone? Will you send a tribute card to the recipient?
Yes, donating in someone’s name is a meaningful way to celebrate a friend or remember a loved one. With your donation, simply indicate who the donation is in honor or memory of and the address of an intended recipient. A card will be sent within 2 weeks.
Can I make a gift to Mercy House by check?
Certainly. Checks should be made payable to “Mercy House” and mailed to our offices at:

Mercy House

PO Box 1905

Santa Ana, CA 92702

Can I make a gift to Mercy House online?
A secure online gift can be made to Mercy House through our site at CommitChange.
Can I establish a recurring contribution deducted from my credit card or checking account?
Absolutely! Monthly giving is one of the best ways you can support Mercy House, providing a reliable revenue stream for our programs and services.  You can sign up using this secure online site and click on the “Reoccuring” option.  Your first donation will be processed right away and then each month on approximately the same date. You will receive confirmation when your contribution was processed.

If you would like to make any changes to your monthly donation at any point or have any questions about monthly giving, please contact Marissa Norys, Development Director, (714) 836-7188 x112 or marissan@mercyhouse.net.

Does Mercy House accept matching gifts?
You can double or triple your support of Mercy House through your company’s matching gift program. Find out if your company is among the thousands that will match your donation to Mercy House. You may also visit your personnel office to ask if they match charitable donations, obtain a matching gift form.

For a list of local companies participating in matching gifts programs, click here.

Does Mercy House offer planned giving?
Mercy House accepts a wide range of planned gift options for you to choose from including bequests, charitable gift annuities, charitable trusts, and retirement assets. Making a planned gift to Mercy House helps ensure our ability to respond to the challenges we will face in the future. To learn more about the various ways you can include Mercy House as a part of your estate plan, please visit our Planned Giving page for further information.
If I share my email address with Mercy House, will I be inundated with emails?
No. Mercy House sends out a monthly e-newsletter to our supporters and occasionally will email our supporters with press releases, articles highlighting Mercy House, or other announcements about special events. You are able to opt out of these communications at any time, simply by indicating on the email.
How can I update my information or preferences?
Please contact our Development Department at (714) 836-7188 x112 or marissan@mercyhouse.net and let us know about any changes to your information and preferences on how we communicate with you.
I have a question about Mercy House or making a gift that was not answered on this page.
Please contact our Development Director, Marissa Norys at (714) 836-7188 x112 or marissan@mercyhouse.net. If you have a general question, comment, or suggestion, please contact us at info@mercyhouse.net.