Being a Mercy House team member means being part of an organization that is dedicated to ending homelessness with compassion and dignity.
Whether providing direct support or working behind the scenes, every role contributes to change. Join us, and help people get back home.
Have questions? Contact us at [email protected]
The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery.
The Site Lead, Overnight is responsible for covering overnight shifts at the Emergency Shelter Program. Key duties include managing logistics, cleaning, and supporting shelter operations, along with supervising a small team of Overnight Logistics staff. This position requires effective communication, crisis intervention skills, and the ability to create a safe, respectful environment for residents and staff. The Site Lead, Overnight will also coordinate program activities, maintain safety, and provide support for guests working toward housing stability.
The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. This position reports directly the Emergency Shelter Site Lead. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value.
Health Insurance – Mercy House covers 100% of the health insurance premium for full-time staff at our base level.
Dental & Vision Insurance – Choose from affordable dental & vision insurance options to maintain a bright smile and keep your eyes healthy.
Flexible Spending Account (FSA) – Save on healthcare costs by using pre-tax dollars for eligible medical, dental, and vision expenses for you and your family.
Generous PTO, Sick Time, & Holidays – Employees receive generous paid time off & holidays to ensure you can rest & recharge.
403(b) Retirement Plan – Receive up to a 3% company match to help build a secure future with a robust retirement plan.
Employee Assistance Program – A free and confidential resource for personal and professional challenges, anytime you need it.
Each day, your work at Mercy House will provide shelter, dignity, and hope to people facing incredible challenges. It’s work that not only meets basic human needs but also helps people rebuild their lives and find a path to stability and self-sufficiency.
Every task you take on, whether it’s in case management, accounting, leasing, or human resources, will help people find their way back home and elevate every community we live and work in.
